Refund policy

At Dapperz Choice, your satisfaction is our priority. If something isn’t right, we’re here to help. Please read our return and exchange policy carefully before initiating a request.

📦 Return Window

You have 3 days from the date of delivery to request a return or exchange.

✅ Return Eligibility

To qualify for a return or exchange:

The item must be unused, unworn, unwashed, and in its original packaging.
All tags and labels must be intact.
A mandatory unboxing video is required (from the moment you open the parcel until the product is fully shown).

🚫 Non-Returnable Items

Customized products are non-returnable and non-refundable.
We do not accept returns on sale items or gift cards.

🔁 Exchanges

We only allow exchanges if:

You received a wrong or damaged product.
The unboxing video clearly shows the issue.
The request is made within the 3-day window.

💸 Return Shipping Cost

For all eligible returns or exchanges, the customer must pay a flat ₹100 return shipping fee.

❌ Order Cancellations

You can cancel your order before it is shipped.
To cancel, contact us via email or WhatsApp (details below).

🔁 How to Request a Return or Exchange

Email us at dapperzchoice.original@gmail.com or WhatsApp us at +91 7996263601 within 3 days.
Share your order number, reason, and unboxing video.
Once approved, we’ll guide you through the return process.

💳 Refunds

Refunds are processed within 7–15 working days after we receive and inspect the return.
For prepaid orders, refunds are issued to the original payment method.
For COD orders, we’ll refund to your bank account (details will be collected during the return process).

📍 Dispute Resolution

In case of any disputes, the jurisdiction will be Saraswathi nagar, Saroor nagar road, Chaitanyapuri, Hyderabad., HYDERABAD, TS, India.

📬 Contact Us

We’re available every day from 10 AM – 8 PM (IST).

📧 Email: dapperzchoice.original@gmail.com

📞 Phone/WhatsApp: +91 7996263601.